Assessment & Evaluation

Balance & Mobility

Massage

Modalities

Orthopedic Pillows & Supports

Rehab Fitness Equipment

Rehab Supplies & Products

Topical Supplements

Traction

Treatment Tables

Used Rehab and Therapy Equipment

Return Policy

Returns

We will gladly handle your refund on an item or order. Due to the complex nature of the product line, please just be advised of our return policy and restrictions as listed below. Simply following the key return criteria, and if you have any questions just let us know.

Return Steps

(1) Send an email to sales@MedicalQuip.com (or call 888.844.4334) letting us know that you are requesting a "Return Goods Authorization Number".
(2) Include your invoice number, name, address, and phone number. Sales Service will respond with a Return Goods Authorization Number, and include the simple steps needed to complete the refund.
(3) Returned items must be repackaged with the original complete packaging contents, and received in new and resalable condition.
(4) Include the original invoice.
(5) Upon receipt of your return, we will gladly exchange, refund, or credit you for the cost of an item or order.

(6) Refunds will show up on your credit card account within a few days (this varies based upon the financial card provider).

Important Items

- Returns are available within thirty days of the sale date.
- All return shipping expenses are paid by the customer.
- All returns subject to a 15% restocking fee.
- Products that are customized or made to order are not returnable.
- We do not accept returns on pillows.

Again, if you have any questions just let us know.

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Your Medical Rehab and Therapy Equipment Resource

MedQuip is a dealer of medical equipment and supplies specializing in physical therapy, chiropractic, occupational therapy, massage therapy, athletic training and wellness. We offer a wide range of equipment and supplies from leading manufacturers such as Biodex, MedX, Chattanooga Group, Nautilus, Schwinn, Hoist, HUR, Core Products and many more.

Whether you are setting up a new clinic, or expanding an existing one, MedQuip is capable of servicing all of your equipment and supply needs. If you don’t see what you are looking for on our on-line store, call us at 1-888- 844-4334. We probably can get what you are looking for. We offer discounts to clinics placing larger orders. We also offer competitive financing rates on equipment. You can email or fax us with a wish list and we will return a quotation.